These Terms & Conditions ("Agreement") govern your access to and use of the xo368 platform, including all gaming products, financial services, and support channels operated under the xo368 brand at xo368.pro. Please read this Agreement carefully before creating an account or placing any wager.
These cards summarise the most important obligations and entitlements under this Agreement. They do not replace the full clauses below — always read the complete terms.
You must be at least 21 years of age and a resident of Indonesia to open and use an xo368 account. Opening an account on behalf of another person is strictly prohibited. xo368 reserves the right to request age and identity verification at any time.
All transactions are processed in Indonesian Rupiah (IDR). Minimum deposit is Rp 20.000 via e-wallet and Rp 50.000 via bank transfer. Withdrawals are processed within 5–15 minutes. xo368 does not accept third-party payments — your deposit source must match your registered account identity.
All bonuses are subject to wagering requirements, minimum odds, and time limits specified in the applicable promotion terms. xo368 reserves the right to withhold or cancel bonus funds where the terms have not been met or where abuse is detected. One bonus per household.
Account sharing, collusion, use of betting bots or automated software, arbitrage abuse, and any form of fraudulent activity are strictly prohibited. xo368 will suspend accounts and withhold funds pending investigation where prohibited conduct is identified.
xo368 is not liable for losses arising from service interruptions, technical faults beyond our reasonable control, or decisions made by players. Gambling involves financial risk and outcomes are determined by chance. Play within your means.
xo368 provides deposit limits, session timers, cooling-off periods, and self-exclusion tools for all registered accounts. If gambling is affecting your wellbeing, please visit our Responsible Gaming page or contact our 24/7 support team immediately.
In this Agreement, the following terms have the meanings set out below unless the context otherwise requires:
By accessing the xo368 Platform, creating an Account, making a deposit, or placing a wager, you confirm that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree with any provision of this Agreement, you must immediately cease using the Platform and close your Account.
Important: This Agreement constitutes a legally binding contract between you and xo368. Your continued use of the Platform following any amendment to this Agreement constitutes your acceptance of the amended terms.
xo368 reserves the right to modify this Agreement at any time. Material changes will be communicated to registered Players via the email address on file or via a notice displayed prominently on the Platform. It is your responsibility to review this Agreement periodically.
To register and maintain an xo368 Account, you must satisfy all of the following eligibility criteria at all times:
Age Restriction: It is a serious criminal offence in many jurisdictions to allow a person under the age of 21 to gamble. xo368 employs age verification technology and reserves the right to request identity documents at any point. Any Account found to have been registered by a minor will be closed immediately and all funds forfeited.
xo368 reserves the right to decline any registration application or suspend any Account where eligibility cannot be confirmed to our satisfaction.
Each Player is permitted to hold one (1) xo368 Account only. Opening multiple Accounts — whether under the same name, email address, phone number, device, IP address, or payment method — is strictly prohibited and may result in the suspension of all associated Accounts and forfeiture of balances.
During registration, you are required to provide accurate, complete, and current information, including:
You are solely responsible for maintaining the confidentiality of your xo368 login credentials. You must not share your username, password, or one-time PIN (OTP) with any other person. xo368 will not be held liable for any losses arising from unauthorised access to your Account resulting from your failure to maintain adequate security. If you suspect unauthorised access, contact our support team immediately via live chat.
You may request to close your Account at any time by contacting xo368 support. Prior to closure, all pending wagers will be settled, and any remaining real-money Balance will be returned to your verified payment method, subject to identity verification and withdrawal processing requirements.
xo368 is required to verify the identity and age of all Players before processing withdrawals and, in certain circumstances, before accepting deposits above specified thresholds. This process is referred to as Know Your Customer (KYC) verification.
xo368 may request one or more of the following documents to complete KYC verification:
xo368 aims to complete KYC verification within 24 hours of receiving all required documents in legible, complete form. During the verification period, withdrawal processing may be placed on hold. This hold does not affect your ability to continue playing with your existing Balance.
Completing KYC verification early — before your first withdrawal request — significantly reduces processing delays. We encourage all Players to submit verification documents promptly after account creation.
All deposits to your xo368 Account are processed in Indonesian Rupiah (IDR). xo368 accepts deposits via the following channels:
Withdrawal requests are processed 24 hours a day, 7 days a week, including Indonesian public holidays. xo368 targets a withdrawal processing time of 5 to 15 minutes for verified Accounts.
xo368 offers a range of promotional bonuses to eligible Players, including welcome bonuses, deposit match bonuses, cashback offers, free spins, and seasonal promotions tied to events such as Idul Fitri, Imlek (Chinese New Year), and Ramadhan. All bonuses are subject to the following general terms, in addition to any promotion-specific conditions communicated at the time of the offer.
xo368 actively monitors for patterns indicative of bonus abuse, including but not limited to: low-risk hedging strategies, systematic exploitation of promotion mechanics, and collusion between multiple accounts to accumulate bonus value. Where bonus abuse is identified, xo368 reserves the right to void Bonus Funds, cancel associated winnings, and suspend or close the Account.
If you are unsure whether a particular betting strategy is compatible with an active bonus, contact our support team before placing the wager. We are happy to clarify eligibility in advance.
All games available on the xo368 Platform — including live casino, slots, sportsbook, fish shooting arcade, and any other product — are governed by the specific rules applicable to that product. In the event of a conflict between a game-specific rule and this Agreement, the game-specific rule prevails for that game only.
The following conduct is strictly prohibited on the xo368 Platform. Engaging in any of the following may result in immediate Account suspension, permanent closure, forfeiture of Balance, and reporting to relevant authorities where legally required:
xo368 is committed to providing a safe gaming environment for all Players. We recognise that, for a small number of individuals, gambling can become problematic. The following tools are available to all registered Players at no charge:
For detailed guidance on responsible gaming, warning signs of problem gambling, and external support resources, please visit our dedicated Responsible Gaming page. xo368 support is available 24/7 in Bahasa Indonesia and English to assist any Player who has concerns about their gambling behaviour.
21+ Only. Gambling is for entertainment purposes only. Never gamble with money you cannot afford to lose. If you feel you may have a problem, please seek help immediately.
All content on the xo368 Platform — including but not limited to the xo368 brand name, logo, trademarks, website design, graphics, software, game interfaces, text, and data compilations — is the proprietary intellectual property of xo368 or its licensed third-party providers, and is protected by applicable intellectual property law.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for the purpose of personal, non-commercial online gaming. You may not reproduce, distribute, modify, reverse-engineer, decompile, or create derivative works from any content or software on the Platform without prior written consent from xo368.
Game content provided by third-party studios — including Pragmatic Play, Evolution Gaming, Pocket Games Soft, Microgaming, NetEnt, and Spribe — remains the intellectual property of the respective studios and is used by xo368 under licence. xo368 does not claim ownership of third-party game content.
xo368 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into this Agreement by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Key data protection commitments include:
To the fullest extent permitted by applicable law, xo368 excludes all liability for:
Nothing in this Agreement limits xo368's liability for fraud, gross negligence, or any other matter for which liability cannot be excluded under applicable law.
Where xo368 is found liable, our total aggregate liability to you in respect of any single event or series of related events shall not exceed the total amount deposited by you into your Account in the 30-day period immediately preceding the event giving rise to the claim.
This Agreement is governed by and construed in accordance with the laws of the jurisdiction in which xo368 is licensed and regulated internationally. xo368 operates under a valid international gaming licence and complies with the regulatory requirements of that jurisdiction.
In the event of a dispute arising from your use of the xo368 Platform, we encourage you to contact our support team in the first instance. xo368 aims to resolve all Player complaints within five (5) business days of receiving a formal written complaint submitted via email to [email protected].
If a complaint cannot be resolved through our internal complaints process, you may refer the matter to the independent dispute resolution body designated by xo368's licensing authority. Details of the applicable dispute resolution body are available upon request from our support team.
xo368 serves players in Indonesia. You acknowledge that online gambling is subject to legal restrictions in Indonesia and that you access and use the xo368 Platform entirely at your own risk and on your own initiative. xo368 makes no representation that the Platform is lawful for access in any specific jurisdiction, and it is your sole responsibility to ensure compliance with the laws of your place of residence.
xo368 reserves the right to amend, update, or replace this Agreement at any time. The date of the most recent revision is displayed at the top of this page. Where changes are material — affecting your rights, obligations, or the core terms of the gaming relationship — xo368 will provide at least seven (7) days' advance notice via the email address registered to your Account or via a prominent notice on the Platform.
If you do not accept the amended terms, you must cease using the Platform and contact support to close your Account before the amendment takes effect. Your continued use of the Platform after the effective date of an amendment constitutes unconditional acceptance of the revised Agreement.
For all queries, complaints, or requests relating to this Agreement or your xo368 Account, please contact our support team through the following channels:
Support is available in Bahasa Indonesia and English. Support hours: 00:00 – 23:59 WIB (UTC+7) daily, including Indonesian public holidays.
Now that you've reviewed our Terms & Conditions, you're all set to explore everything xo368 has to offer — from live casino and sportsbook to slots and fish shooting, all in IDR.